31 October 2007

Walk through and phone calls

I had the walk through on the condo today. Basically just checking to make sure the things that were supposed to be fixed had been fixed. Very exciting, I know. While doing the walkthrough my broker called my agent and said that everything was good to go as soon as I turned in my paystub. But...

A few hours later I got a call from the mortgage broker that said the verification of employment (VoE) didn't include salary information. So either I needed my last paystub and my W-2 from 2005 or I had to find a way to get the verification of salary. My w-2 from 2005 is in storage, so that would be a little hard to find. My paystubs were all online, and once my resignation took effect, I didn't have access to the website any longer, making the paystub hard to track down.

I called Lockheed's employee service center and talked to them about it, no much help. They steered me toward the website where I can get the salary VoE. Then the problem became that I need a pin number, so I had to call Lockheed again to get that. They gave me a pin number that didn't work (actually three pin numbers to try). So then I called the place to get the VoE again, but they don't have a button to press to get a live person. In fact, a number of things I tried instead ended up just disconnecting me. I tried the website, managed to lock out my account trying the pin numbers. Again I called, and eventually figured out how to get a live person. The live person kind of helped, but confirmed that the pin numbers I had really didn't work. But she was able to make it so that I could log in without the pin number (answering a bunch of questions instead). Then I called Lockheed again to try to figure out how to get my pin number corrected, but the guy I talked to wasn't any help and kept telling me all I had to do was visit that website.

If that took a long time to read it took much much longer to get through. From now on, whenever I move, I am packing all of my financial information in my suitcase to take with me. Either that, or win the lottery so I don't have to deal with mortgages ever again.

Finally, I would like to wish my cousin Elizabeth and my cousin Erica a very happy birthday. I would also like to wish everyone else a happpy Halloween.

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